Our Pledge

Our Commitment To You

At our core, we pledge to provide unwavering support and care to every resident. Our commitment is to ensure a safe, nurturing, and respectful environment where each individual feels valued and empowered.

With dedication and compassion, our team strive to meet and exceed your expectations, fostering a sense of belonging and well-being for all.

Our Homes

A Declaration Of The Rights Of Residents In Our Homes:

Be encouraged and helped to maintain a high quality of life

Be able to follow the religion of their choice

Be encouraged to handle their own medicines when competent to do so

Be encouraged to discuss their care and needs with the owner/manager of the home

Choose to reside in any home they wish

Have their privacy respected

Be addressed as they

Be provided with nourishing, appetising and adequate food

Be given value for money

Feel “at home”

Our Homes

Our Residents Will…

Be cared for by adequate and appropriately trained staff

Have their human, emotional and social needs respected

Be cared for in a manner similar to that which would be given by a caring relative in their own home

Be entitled to all the common facilities available to other people living elsewhere in the locality

Be encouraged to bring personal belongings into the home

Have the right to consult their own solicitor

Be able to complain about the quality of care received in a home

Have a contract of residence

Have access to the political process and their political beliefs respected

Our Homes

We Believe That Our Residents Should…

Be able to retain the doctor of their choice

Be treated with dignity

Not to be discriminated against on grounds of race, religion, sex, colour or disability

Receive medical and nursing care in private

Be able to receive visitors at any reasonable time

Be provided with adequate accommodation

Be encouraged to participate in recreational facilities

Enjoy a continued relationship with a home

Be encouraged to take pride in their clothing and personal appearance

Have access to a telephone

Our Pledge

To This End, Our View Is That Homes Should:

Encourage and help residents to maintain a high quality of life

Respect the privacy and dignity of the residents

Where possible, preserve the pattern of life previously enjoyed by residents in their own homes

Provide a varied and well balanced diet

Observe the principles of the “Resident’s Charter” and the “Aims & Objectives of the Homes”

Welcome and provide hospitality for visiting friends and relatives and, within reason, not place restrictions upon such visits

Where possible, preserve the pattern of life previously enjoyed by residents in their own homes

Request visits by residents’ own doctors and provide full sympathetic and supportive care during periods of illness

Give encouragement to those who wish to pursue their religious persuasion, whether it be by church attendance or by visits from the clergy

Provide facilities to afford residents the opportunity of meeting each other, thus fostering companionship and friendship between them

R & E Kitchen Care Group

Nurturing Care in a Home-like Environment

Our care philosophy is all about creating a home-like and caring environment where residents are encouraged to shape their own lives.

We aim to meet each resident’s needs positively, offering companionship from our dedicated staff. We also handle any emotional challenges that come with group living with sensitivity and understanding.

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