Testimonials
At R&E Kitchen Care Group, we are dedicated to fostering a secure and welcoming environment that embraces individuality and respects privacy and dignity, working with families to proved the very best care.
Our commitment to promoting a family-oriented atmosphere ensures that all residents are loved, cared for, and valued without discrimination, where their opinions are always cherished.
Here are a few of the kind words we have received from families who have entrusted the care of their loved ones with us.
What our families & residents say...
My dear Dad is here and from the start he felt settled and we felt at ease. The staff are fantastic and make it feel like home from home. There are some staff members that have and continue to go above and beyond for my dad Emily particularly she had finished her shift but my dad had a fall and she stayed with him until the ambulance arrived listened to music with him to help him feel calm. Amanda always goes above and beyond as well she makes sure dad is clean shaven and has his cream on she is just wonderful. Kylie the Manager is lovely and Claire too, so many staff to mention Mandy, Tara, Sharon. Wonderful place wonderful staff. Its hard to move a loved one into a home and all you want is for them to be cared for and feel safe Springfield House offers this in abundance. Thank you to you all for caring for my dad (and the other residents) with such love and care
Thank you all very much for looking after my Aunty Phyllis for the last ten years.
My Mum used to tell me how wonderful you all were, and I have witnessed that since taking over as Deputy when mum passed away in 2022.
The communication via email and phone has been very reassuring and I know you all treated Aunty with so much love and care.
Thank you so much for supporting the family at Dads funeral. It made a big difference to me to know that you were there from an outstanding establishment that made dad so happy.
I have stressed how much I appreciated what you did for him. Your kindness, dedication, commitment and skills are a role model.
We just wanted to say a huge thank you for looking after our mum/nan Shirley. We really appreciate all the love and care you gave her.
Thank you for taking such wonderful care of our Dad/Grandad.
Seeing him look so well looked after in his final days was a great comfort for his family.
Thank you also for being so compassionate to his family and treating us so nicely.
I really appreciate everything you did for my dad.
You are all beautiful people so caring, kind, loving and very special. I was so welcome from the minute of entering the home we felt like part of the family.
I enjoyed each and every visit, always a cup of tea and cake for me. Each and everyone of you are amazing.
My husband has been residing at Springfield for a year now. We were so sad that he needed 24 hour care and we were worried about him being placed in a home. My fears and worries were not necessary.
Everyone working at Springfields goes over and beyond what is expected of them. They are caring and loving and very efficient. The home is well run and the Managers are so approachable. The door is always open to chat to them if I need to.
The home is regularly updated, well maintained and the laundry and cleaning staff are very efficient. The chef cooks delicious, nutritious and varied healthy food with lots of vegetables. This year has been traumatic for us all but very much better having found Springfield’s to care for my precious husband.
Thank you for the care and support you provided mum.
Your kindness and attention to detail have meant the world to us, and we are truly grateful for all your hard work and dedication.
Mum is a different person since she moved to your care. She is joyful again, she has regained her confidence and positivity.
We cannot thank you enough.
Sung at this lovely place for the first time today. What a wonderful hour we had, lots of dancing and singing. It was so clear to see how hard everyone works here, the dedication to the residents from a care point of view was excellent and they encouraged everyone to join in and have fun. Highly recommend and look forward to returning.
We are so very grateful for your immediate response to accept Dad to your care when his health was ailing following hospitalisation.
The care and concern for him from everyone at St Johns has been outstanding.
There has been fantastic management, consistent personal care, exemplary medical support, impeccable cleanliness, superb facilities, varied nutrition and always a friendly welcoming atmosphere.
Nothing could have been done better for Dad. Everyone at St Johns deserves the highest accolade. So many took a personal interest in Dad.
He enjoyed all the care and attention he received. It is impossible to single out an individual.
Many thanks for the lovely flowers and card with all the lovely wishes to Bob and I on our Diamond Anniversary and for all you do for the both of us.